|The note DPW left at our back gate.|
A quick response reminded me that it's an option on the 311 website. I went there on November 8 and put in a request for "Supercan - Repair," unsure how long it would take to get a new lid.
Sometime on November 16, a DPW contractor put a new lid on our supercan and left the card to the right (which says the recycling cart was repaired, but that's not true) stuffed into our rear gate.
I didn't notice the card until the next morning. From the bedroom window, it looked like a carry-out menu. "Carry-outs are leaving their menus at the front AND back doors of houses now, huh?" I thought. I was pleasantly surprised to find that wasn't the case!
I left a positive comment for DPW on the grade.dc.gov website.
The service was relatively prompt and totally painless. If your supercan (or recycling cart!) needs repair, don't delay. Take advantage of this simple service your tax dollars provide.